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Name Card Return: What? & Why? (Part 2 of 3)

1/18/2017

9 Comments

 
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Last week I posted Part 1 (click or scroll down) of my first What? & Why? format of, what I've decided to call, for now, "activity thinking". In Part 1 I shared What? I do when presenting Name Card Return as a way to introduce a typical team building program to a group. This week in Part 2 I'm sharing the first half of the Why? behind the What? - next week I'll finish the process with the second half of the Why? [Note: I initially intended for this to be a two-part process, but the Why? part turned out to be so long I decided to share it in two pieces - for me it just seems too long for one sitting!]
To (quickly) recap. I'm trying out this format of sharing as a possible training application - providing more on the "purpose" behind my actions. Maybe this structure will catch on? Maybe this structure will help trainers and trainees? Maybe this structure is more work than needed? Maybe...? Help me out. Let me know how it works for you!
In Part 1 I numbered the steps of What? I do with Name Card Return. (Please know, this is one way I present the activity - there are other ways.) As I noted above, I use the steps  shared in Part 1 for a particular purpose (in bold text above). Each numbered step below is the Why? (or purpose) of the same number in Part 1 - my reasoning/thinking behind the What? (Please feel free to reach out to me if you have any questions.)
Suggestion: You might want to open the Part 1 post in a separate tab so you can tab back-and-forth between Part 1 and 2 - a faster way to go from number to number. 

Why? 

1. As participants are starting to gather I can introduce myself quickly and ask them to do something for me - creating an opportunity for them to help me out. This is one way to start building a relationship with my group. Most people are use to making name tags so the task is not new to them - they have prior knowledge. It's a bit different since we are making name "cards" but it's not to much of a stretch. I also provide and example and a simple expectation - "your first name nice and BIG, like the example on the table." As the leader (or educator) of the program I can take a role of "expectation setter" for the group - often associated with leadership (as a group may see me initially). Participants still have a choice, and some exercise the choice, of not making their name nice and BIG. This might come up later when in the problem-solving mode of the activity. If the name was written with smaller letters it's a bit more challenging to see the name on the card when others are looking at/for it. If this happens I can point out that I did share an expectation early on that, as an educator, I thought might help them in the future. Part of my role, I tell them, (as a "teacher" educator) could be to offer up some information that might help during the program. (If you are reacting to me "helping" my group, keep in mind, as I always say, "there's more than one way to peel an orange!")

2. I like circles. As we know, this formation allows for everyone in the group to see everyone else. It's also the best configuration to share your voice - sound waves move around within a circle much better than any other shape. I also remind everyone to have their name card in hand. There will be people in the group who will want to know what to do with the name card when they get done making it. 

3. My participants (no matter what age) will want to know what's going on. I use this time to share a VERY brief introduction and logistical information (e.g., where are the restrooms - ease some anxiety of the environment when possible) - no more than 90 seconds. If you dive into educational theory, "short boughts of instruction" are preferred over long boughts. It's all about keeping attention. Before I move on (to Step 4) I note that we will be doing our first activity in a moment, something that will help them understand, even more, what will be happening. 

4. When I change the topic to "challenge by choice" (or whatever you use to inform your group about choice), I get another 90 seconds of my group's attention. I use the example of making the name cards as a reference to some choices - I ask my participants to hold up their cards and look around (this engages some physical activity). Even with the expectation of making their first name nice and BIG, they made choices - I look around at the cards they are holding and point out the different choices made (e.g., color of marker, style of lettering, the position of the name on the card, etc.). In my "choice" presentation, I do ask everyone in the group to "stay" with his/her group in some way. "One of my responsibilities," I tell them, "is for me to know where everyone is. If you stay with your group it's easier for me me to focus on the other parts of my job so you can have the best experience as possible. So, thanks for helping me with this." (Again, I asked for their "help" - continuing to build my relationship with most of the group - some might not be engaged by my invitation to help me out. Before moving on I do ask if anyone has any questions up to this point - and, of course, provide the answers I can. 

5. Again, I change the topic, letting them know we are going to do our first challenge together. Back to educational theory, I'm providing a brief "anticipatory set" (information) about what's to come. In adventure education we often call this "front loading". I want my group to know that what we're doing next is like what we'll be doing together for the program. Now, I don't say much here, I want to get my group moving by this time. [Note: We're only about five minutes into the program.]

6. In this step I emphasize that there will be times when we have to do some "skill development" before moving into an activity - "we'll need some particular skills to increase our chances of success." "For some of you, the skills might be easy to pick up, for others the skills might not be easy - they might be a challenge to work through. That's part of why we're here - to work through the challenges we'll be facing together." I want my group to know that there will be some unknown ahead and we're here to support each other. Before I move into Step 7, I remind my group of the perfect circle expectation, that they cannot move until I say "perfect circle". This is often forgotten when additional information is provided after directions are given - it's just how the brain works. 

7. I've moved to a location in the activity space that allows for the same size circle to be formed (I don't need to add a challenge here of adapting to a smaller space - not the purpose for the activity), THEN I say "perfect circle". Again, I don't say anything else. I stay quiet (maybe look at them a bit with "questioning" body language), so the group has the opportunity to figure out what's next. I want to start transferring the "power" of decision making over to the group. At first, most (if not all) groups will look to the main facilitator (the person who often talks first) to lead the way. In our team building programs, we want the group to lead the way - right? So, again, I want them to start problem solving together. Every time I do this, no matter what age, at least one person will take an initiative to try something. 

8. Once the circle is formed (so far, for me, it always gets there), I ask if anyone has questions about forming the Perfect Circle. I ask at this point, and not during Step 6, because I want the questions to come from experience and not speculation, and I want them to get moving. Then I add the new rule to the Perfect Circle. As often as I can, I like to provide directions in increments. When I can first anchor, with some action, one (or two) direction(s) it's easier for the brain to take in new information. Note: I added the, "I can only call perfect circle" after one of my groups decided to "overuse" the term - you know what I'm talking about. 

9. Then, another call to action. This second attempt is always better (time and process) than the first. At this point I ask them how they're doing. I let my group know I will be asking this question throughout the program. I want to know how things are going for them. I tell them, "this helps me to know where to take you next - I want to give you good challenges, not overdo it." (You noticed, I asked for their help again - building my relationship with them.) With a little "group" experience under their belt, questions are easier to "see". This is the time where I often tell my group, "Questions are free today. So, ask away. Now, it's not my role to solve 'problems' that come up, that's your job. But, don't be afraid to ask, clarification might lead to solving a problem." With this information I let my group know a little bit more about my role and "officially" let them know it's their job to problem solve - a point I then get to reiterate during the program.

10. One more call to action - usually pretty fast this time. This physical action anchors some of the information we just talked about and opens the brain back up for the new information in Step 11. Some of you might not agree with my choice to congratulate my group. However, I believe "validation" is a good thing - validation is another way to build relationship. I am specific. I say something like, "excellent perfect circle - everyone is where they need to be." Or, I might say, "WOW, that was fast! Good job. As we move forward, this might be important." Again, EdTheory will say specific feedback can be internalized better. Then, I let my group know we have one more thing to learn before we play the game. This adds to the anticipation about what's to come.   

11. Here I teach the Blind Shuffle - the first part of Name Card Return. I call it "skill development" because I'm pretty sure everyone is about to do something they've never done before (unless they have been in a team building program with me before). So, "when learning something new we want to be nice to each other and ourselves - this might be very important to remember as we work together today." When I teach the Blind Shuffle I let my group know that "part of the challenge" is not to look at their cards before I say "GO!" I set the expectation and tell them how it fits into the activity. I also let them know that if they "accidentally" look at their card after they stop moving, simply exchange it with someone. This lets my group know (or starts to anyway), that sometimes we'll do something we're asked NOT to do. "It's important to do our best, if we can, but know that mistakes are part of learning. Most mistakes are not done on purpose. The idea here is to recognize our mistakes and do something about it" - in this case, I've given my group the opportunity to fix the mistake - exchange cards with someone near them. Then we can move on - enough said. I also provide some time to clarify the expectation of "stopping" after exchanging with five different people. This is confusing for some people - somethings I give an example. I walk around the group, exchange with five different people (while everyone is watching me) and then stop. (I know this might sound silly, but it happens every time. Some get it. Some don't.) And, I make sure they understand they can continue to exchange cards with others even if they have stopped moving. I tell them they are "helping" others finish up their exchanges. (This information is also difficult for some people to understand - they believe they have to stop everything they are doing). 

12. When I see everyone has stopped moving I give them one more opportunity to exchange name cards with someone if they accidentally peeked at the name on their card. Again, my purpose is to start/continue building a safe learning environment. Now, of course some people will not "admit" they peeked because of prior "shamed" experiences. If anyone does make an exchange I'm sure to thank them for doing so. I don't make a big deal out of it (like, "thanks for having integrity" - this qualification takes you down another relationship path), I simply say, "Thank you." 

13. In this Step I've shared the directions to Name Card Exchange. This activity is what I consider to be an introductory challenge. It has only two parts (or, you might say, rules) - return the card to the person it belongs to and form a perfect circle in relation to where I'm standing. I also tell my group that the process will be evaluated by time. I then share that during the program there may be this or other types of evaluation processes. Here I open the floor to questions about the expectations. At this time I don't bring up anything more about "evaluation" unless they do. And if they do, I'll ask them, "at this time, please hold that thought. I would love to bring this up again in a little bit." In most cases we can forego this conversation. If needed, open up talks. So, once the group understands they will be timed, as you can imagine, the energy begins to change. There's something on the line. For some it's exciting, for others, not so much. (All good things that can come up during the program.) Here again I'll say, "Questions are free. does anyone need help understanding what's about to happen?" It's also good to note here that I don't ask the group if they want some time to talk amongst themselves before this first attempt. I want to give them an experience, get them moving, give them something to talk about. When it seems like the time...

14. Once I say "GO!", I first start the time - DON"T FORGET THIS PART! (You know why!) I usually don't know many of the names of my group members yet so I use, what I consider to be, a helpful behavior. I start calling out the name of the person on my card. By doing this, maybe I'm role modeling a positive behavior and maybe I'm continuing to build my relationship with the group - now, that is if anyone notices. (Here's the counter point. What do they notice if I'm standing off to the side? I like to "play" at first and then slowly step back.) As soon as I can hand off the name card I have I move to a place outside the clump of players who have, more often than not, mobbed together in the center area of the original circle. At some point between handing off the card I had and stopping the time, someone has found me and returned my name card. Since I am part of the solution I choose to move to my Perfect Circle spot instead of looking for my name card. I don't say anything during the "return" and "circle up" action. I just wait for movement to stop - then I stop the time. (Sometimes movement might start up again when players realize something is not right. I simply restart my stopwatch and stop it again when movement stops.  
​
Let's stop here. What did you take notice of? What jumped out at you? What did you agree with and what didn't you agree with? Do you have the Why? for your agreement and disagreement? What would you keep and what would you change about the process? Why? 
Next week we'll finish up. See you then. 

Quick Links  Here's Part 1  Here's Part 3

Keep me posted. 

Chris Cavert, Ed.D. 
9 Comments
Floyd link
1/20/2017 10:10:02 am

As I mentioned last week, this is a great format for me. It gives me a chance to process what I would do or what I think compared to what you think. It also sets the stage for some "choose your own adventure" style of guide. "If I'm noticing this in my group I would go to A.)" If this is missing, go on to adventure B.)" Of course, those trails could go off in every direction and on and on for forever.

I had a fun interaction with the idea of "expectation setting" discussed in section 1. I have been reading "Beyond Drama" by Nate Regier and Jeff King, and in it, they describe different styles of motivation and expectation. My head immediately went to the idea that people and groups experience expectation in different ways, as shown by the way they write their names compared to the example you set with your own name tag and directions. Then in section 2 you give directions to form a circle. This is when it really hit home. I like to discuss the ideas and definitions of expectations on the circle:
me: let's get in a circle
group: *sort of gets in a square clump.
Me: Wow! interesting circle! I've not seen one like this in real life! can I hold you to this level of quality for all of your circles today, or are their changes you would like to make?

(note: this is not my actual dialogue with the community, but it is the cliff notes).

I'm going to have some more inner dialogue over these ideas.

in addition, I love that you use this activity to define so many parts of what the day is going to look like (Challenge of Choice, expectations, levels of support, etc...), and that there is an engaging activity connected to those. I feel like that adds a tool for re-centering the group at anytime throughout the day.

Reply
Chris
1/21/2017 01:34:39 pm

Floyd, thanks for sharing your insight. When I had the idea to try "writing about what & why" I didn't think it would turn out to be such an in-depth process. It's amazing how much we actually think about and do in just 5 minutes. And, thanks for the book reference. I always like to know what other facilitators are reading. Maybe you would be willing to share a few more insights with us about the book when you're done? (Maybe a "guess" blog post??)

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Floyd link
1/23/2017 07:34:41 am

I would be glad to do a book report on Beyond Drama. There are two others I would throw in here for reading that have really pulled me out of the box when dealing with people in general, but have definitely changed my understanding of group dynamics and community. Alfie Kohn has a book called "Beyond Discipline," and Ross Greene has one called "Lost at School." For years I have been using the game silent football as training for building communities especially those communities working with kids. These two books have totally disrupted this activity, and have sent me back to the drawing board (with the same activity) and have helped fashion it into a really really dynamic activity. I haven't tested this 3.0 version of the workshop yet, and there are still kinks I'm working out, but as soon as I get some trial runs and some feedback, I will talk more about it.

Oh, back to the books. really great reads, and Lost at School gives a really interesting perspective towards the ELC (without actually using the ELC) that brings more depth to the reflection and transfer stages. pretty cool stuff.

(side not, Silent football is a really fun activity and can and should be played as a F.U.N.N. activity. if you have not played it, ask around, I almost guarantee there is an underground SF community in your area. If not, youtube has some fun SF universes available for you viewing consumption.)

Jen
1/23/2017 10:35:05 am

Floyd, I love this idea. I can see how this can lead to insights around clarity of expectations. In the scenario Chris has given us; there are multiple opportunities to do that. Chris clearly set expectations to create the name card along with a model of his “expectation”. Then when you ask for the circle, that’s a less specific expectation and your participants pull from their own mental model of a circle.
I’m curious how your participants react when you invite them to consider whether the circle represents them or if they’d like to work on it? Is that an implied expectation?

Reply
Chris
1/23/2017 11:12:53 am

Floyd, thank you for your interest in sharing with us! And, for the additional reads - they are on my list. We look forward to hearing back from you. (And, I will definitely check out Silent Football!)

Floyd link
1/24/2017 07:47:29 am

Jen, some days communities will take it as a challenge and work on the circle, sometimes they are content with the circle and we move on. the larger expectation for me is that everyone gets a voice. I am an introvert, and in circles growing up, i found it difficult to speak up in the circle because of being on the spot. it was much easier in clumps where the perception was that not all eyes were on me. Some times while working with communities I get more natural dialogue out of a clump than out of an ideal circle. Something I've noticed along with this, though is that the clumpy circles often turn into really nice circles by the end of the day.

Chris
1/25/2017 03:34:04 pm

Floyd, thanks for responding to Jen. I like the choice of being flexible with the circle - go with what the group/individuals need in the moment. You have opened up a perspective for me - clumps are okay too!

Barry Thompson link
1/20/2017 01:14:00 pm

Have you ever experimented with your group to get different reactions? For example, you have two name cards. One has your name nice and big.Second, you have one with super tiny font. When you say "go" you switch the two cards before switching with others? Or have you, as mentioned in number 14, not call out someone's name and just stood there? Would this be considered to not relating to your group or drive the importance of staying away from bad behavior?

Reply
Chris
1/21/2017 01:23:00 pm

Barry, thanks for sharing your thoughts! I have yet to try the variations you suggest. Each would be good for bringing up talking points for other purposes. When I use Name Card Return to introduce a basic team building program, I don't start out with too many challenges - or even talking points - right away. If you try them out let us know how they work. I'll keep these ideas in mind for future programs.

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    Dr. Chris Cavert is an internationally known author, speaker, and trainer in the area of adventure-based activity programming and its relation to community and pro-social behavior development.

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